Contact Heaps Of Wins Casino

How to get in touch

For support, send an email to support@heapsofwinscasino.fun. Please use the email address linked to your account where possible, as this can help the team locate your details and handle your request appropriately. Do not send passwords, full payment card numbers or other sensitive security information in your message.

To help us understand and resolve your query faster, include your account email address or username, a short description of the issue and any relevant screenshots. Screenshots should not show passwords, complete card details or other information that is not needed to investigate the matter.

You can contact support about matters including:

• Account access, profile details and verification questions
• Deposits, withdrawals and other payment queries
• Questions about bonus terms and general promotional conditions
• Technical problems, loading issues or errors when using the website
• Responsible gambling requests, including requests for help reviewing or changing your gambling activity

Please provide one clear request per message where possible and reply to the existing email thread if you need to add information. This helps keep the conversation organised. Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. Some matters may require additional information or checks before a response can be completed.