Cookies Policy | Heaps Of Wins Casino

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-enabled device. They allow the website to recognise a device, remember selected settings and support the delivery of particular features. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information that we hold or receive about your use of the website.

We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and related tracking technologies. In this policy, we use the term cookies to refer to cookies and similar technologies unless the context indicates otherwise.

Cookies may be placed by us or by third-party service providers that support website operation, security, analytics, advertising or other services. The use of third-party technologies is subject to the relevant provider’s own terms and privacy information. We take reasonable steps to use services that are appropriate for the purpose for which they are provided.

How we use cookies

The cookies used on the website may serve different purposes. Some are needed for the website to function properly, while others help us understand how visitors use the website or remember choices made during a visit. Depending on the website features available to you, cookies may be used for the following purposes:

To provide essential website functions, including page navigation, account access and secure areas.
To support security measures, detect unusual activity and help protect the website, accounts and users from fraud or misuse.
To remember information or preferences that you have selected, such as language, region, display settings or other website choices.
To maintain session information and help ensure that website services work consistently while you browse.
To understand website traffic, performance and usage patterns so that we can identify errors and improve content, design and functionality.
To measure the effectiveness of communications, campaigns or promotional content where this is permitted.
To tailor website content or advertising to general interests, where relevant consent has been provided and applicable law allows this use.
To limit the frequency with which certain content is shown and help assess whether content has been viewed or engaged with.
To meet legal, regulatory, security and operational requirements connected with providing online gambling services.

Essential cookies

Essential cookies are required for core website functions. They may allow you to move between pages, use secure features, maintain a session, submit forms or access services that you have requested. Because these cookies support the operation and security of the website, they generally cannot be switched off through our cookie controls. You may be able to block them through your browser, but doing so may prevent parts of the website from working correctly.

Preference and functional cookies

Preference and functional cookies help the website remember choices and provide a more convenient experience. For example, they may retain settings made during a visit or help us present the website in a way that is suitable for your device. If these cookies are disabled, some preferences may not be saved and you may need to repeat certain choices when you return.

Analytics and performance cookies

Analytics and performance cookies provide information about how visitors interact with the website. They may help us understand which pages are visited, how users move through the website, whether content loads correctly and where improvements may be needed. The information is generally reviewed in an aggregated or statistical form, although it may be linked with other information in accordance with our Privacy Policy and applicable requirements.

Advertising and marketing cookies

Where used, advertising and marketing cookies may help us deliver or measure relevant communications and promotional content. They may also help us understand whether a campaign has been viewed or acted upon. These cookies may be operated by us or by selected third parties. We will seek any consent required by applicable law before using non-essential cookies for these purposes.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept certain categories of non-essential cookies, reject them or adjust your choices. Your available options may depend on the device, browser, website features and applicable legal requirements. Essential cookies may still be used where they are necessary to provide a service, protect the website or comply with legal obligations.

You can also control cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies and block some or all future cookies. Browser controls differ between providers, so you should review the instructions or help information for the browser and device you use. If you use multiple devices or browsers, your choices may need to be applied separately on each one.

Disabling cookies does not necessarily delete all information that may already have been collected. It may also affect the way the website operates. You may be unable to access some functions, maintain a secure session or receive a consistent experience. If you delete your cookies, any preference settings previously saved may also be removed.

Accept or reject non-essential cookies through the website’s cookie controls, where available.
Change your browser settings to block or delete cookies.
Clear cookies from a device if you want to remove saved website preferences.
Use privacy or tracking controls provided by your device or browser.
Review the privacy information of third-party providers whose tools may be used on the website.

Your cookie choices are separate from choices relating to marketing communications, account settings or responsible gambling tools. You may need to manage those matters through the relevant account or communication settings.

Third-party services, retention and updates

Some website features may rely on third-party providers. These providers may set or access cookies to deliver services such as security, analytics, technical support or content measurement. We do not control every aspect of a third party’s technology. Information about how a provider handles data should be considered together with that provider’s own privacy notice and terms.

The period for which a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. Session cookies are normally removed when you close your browser. Persistent cookies may remain until they expire or you delete them. The retention period can vary according to the purpose of the cookie, technical requirements, your settings and applicable legal or regulatory obligations.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our practices or applicable requirements. When we make changes, the updated version will be made available on the website and the revised date may be shown where appropriate. You should check this page periodically so that you remain informed about how cookies are used.

Cookies are only one part of the way information may be collected and used. Our Privacy Policy explains more about the categories of personal information we may handle, the purposes for which it may be used, disclosure arrangements, security practices, retention and rights that may apply. If there is any inconsistency between this policy and the Privacy Policy, the relevant document will apply according to its terms and the circumstances.

Questions and responsible use

If you have questions about this Cookies Policy or how cookies are used on the website, please use the contact or support options made available on the website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before discussing information connected with an account or request.

Heaps Of Wins Casino is intended for eligible adults who are permitted to participate in online gambling under the laws that apply to them. Cookies may support account security, fraud prevention and website functionality, but they do not change your responsibility to comply with applicable laws or to use gambling services responsibly. If gambling stops being enjoyable or starts to cause concern, consider using the responsible gambling tools and support information available through the website.

By using the website after reviewing this policy, you acknowledge that cookies and similar technologies may be used as described above, subject to your available settings and applicable law.