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Heaps Of Wins Casino Loyalty Program: Rewards from Your First Deposit
How the loyalty programme starts and progresses
You do not need to apply separately for the loyalty programme. It is automatically unlocked when you make your first deposit. That first step places you at the Depositor level, with further stages named VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5.
The structure is easy to understand: benefits begin at Depositor, then extra rewards are added at higher levels. This gives you a clear reason to keep an eye on your account as you progress. Rewards are designed around regular play, but it is still worth treating them as entertainment rather than a reason to spend more than planned.
| Level | How it fits into the programme | Benefits introduced at this level |
|---|---|---|
| Depositor | Starting level after your first deposit | Daily free spins, appreciation chip, up to 30% weekly insurance, birthday bonus and comp points redemption |
| VIP 1 | Second stage | Up to 30% monthly insurance is added |
| VIP 2 | Third stage | The benefits from earlier levels continue |
| VIP 3 | Higher loyalty stage | Dedicated VIP host/support, loyalty bonus, and gift items with delivery |
| VIP 4 | Higher loyalty stage | The benefits from earlier levels continue |
| VIP 5 | Highest listed level | Priority withdrawals are added |
Your starting point is useful
The Depositor level already includes several recurring and occasional rewards. You do not have to wait for VIP 1 before receiving daily free spins, weekly insurance, a birthday bonus or an appreciation chip.
Depositor rewards: what you can receive from the start
The first loyalty level is more than a label on your account. From Depositor upwards, the programme provides five listed benefits: an appreciation chip, daily free spins, up to 30% weekly insurance, a birthday bonus and comp points redemption.
- Appreciation Chip
- Daily Free Spins
- Up to 30% Weekly Insurance
- Birthday Bonus
- Comp Points Redemption
The wording matters here. Weekly insurance is available up to 30%, rather than being described as a fixed 30% reward every time. The same applies to the monthly insurance introduced at VIP 1. In practice, check the reward shown in your account before you use it, and make sure you understand any conditions attached to that particular benefit.
Daily free spins are also available from Depositor level and above. They sit alongside the casino’s wider selection of slots, including games supplied by Real Time Gaming. The programme also includes comp points redemption, although the listed loyalty details do not give an earning rate or a conversion value.
The first deposit activates the programme
Once your first deposit is made, the loyalty programme is automatically unlocked and the Depositor benefits become the starting set of rewards.
VIP 1 to VIP 2: monthly insurance and continuing rewards
At VIP 1, the programme adds up to 30% monthly insurance. This sits on top of the benefits already available at Depositor level, including daily free spins, weekly insurance, the appreciation chip, birthday bonus and comp points redemption.
VIP 2 continues that progression at Heaps Of Wins Casino. The listed benefits do not identify a separate new reward for this level, so the practical point is that the benefits introduced earlier remain part of the programme as you move through the tiers. You can think of VIP 2 as a step between the first added monthly benefit and the more personal rewards that arrive at VIP 3.
| Benefit | Starting level | What it means |
|---|---|---|
| Appreciation Chip | Depositor | Available from the first loyalty level |
| Daily Free Spins | Depositor | Available from the first loyalty level |
| Weekly Insurance | Depositor | Up to 30% |
| Birthday Bonus | Depositor | Available from the first loyalty level |
| Comp Points Redemption | Depositor | Available from the first loyalty level |
| Monthly Insurance | VIP 1 | Up to 30% |
If you are comparing the loyalty programme with the separate promotional offers available at the casino, keep the two ideas apart. A deposit promotion or Free Spins code has its own terms. Loyalty rewards are the benefits attached to your account level.
VIP 3 rewards: support, loyalty bonuses and delivered gifts
VIP 3 is where the programme becomes more personalised. From this level, you can receive a dedicated VIP host or VIP support, a loyalty bonus, and gift items with delivery. These benefits are available from VIP 3 and continue into the higher levels listed after it.
- Dedicated VIP Host/Support
- Loyalty Bonus
- Gift Items + Delivery
A dedicated host or support contact can be useful if you prefer having a consistent point of contact for loyalty matters. The programme also adds physical gift items with delivery, which is a different kind of reward from the account-based benefits available at the earlier levels.
The loyalty bonus is another benefit that begins at VIP 3. The available terms identify the reward by name but do not attach a percentage or fixed cash value to it, so use the offer shown in your account as the guide when one becomes available.
Keep loyalty rewards separate from game funds
A loyalty reward may come with its own use conditions. Before accepting or playing with one, check whether the account display gives a wagering rule, time limit or other requirement.
VIP 4 and VIP 5: the highest listed loyalty stages
VIP 4 continues the benefits introduced earlier in the programme. At this point, the listed loyalty package includes the Depositor rewards, up to 30% monthly insurance from VIP 1, and the personalised rewards that begin at VIP 3.
VIP 5 is the highest listed stage and adds priority withdrawals. This is the only level specifically associated with that benefit. It does not change the general withdrawal terms: the minimum withdrawal is $100, the weekly limit is $5,000 in $2,500 increments over a rolling 7-day calendar period, and a fee of up to $40 may apply.
| Level | New listed addition | Benefits that continue |
|---|---|---|
| VIP 3 | Dedicated VIP host/support, loyalty bonus, gift items with delivery | Earlier Depositor and VIP 1 rewards |
| VIP 4 | No separate addition listed | Earlier loyalty benefits |
| VIP 5 | Priority withdrawals | Earlier loyalty benefits |
The loyalty programme can make account support and withdrawals more convenient at the upper end, but it does not remove the need to manage your budget. If you are playing on mobile, the casino works through a mobile browser, with games, bonuses and banking features available there.
How to make practical use of the rewards
A simple routine helps you get value from the programme without losing track of your spending. Start by making sure your registration details are complete. Registration requires your full name, email, password, city, address, postcode, country, phone number, gender and date of birth, followed by email and phone confirmation.
Make your first deposit
This automatically unlocks the loyalty programme and places your account at the Depositor level.
Check the rewards shown for your level
Look for daily free spins, the appreciation chip, insurance, birthday benefits and comp points redemption.
Use rewards with a plan
Set a spending limit before you play. Treat free spins, chips and bonuses as entertainment features, not as a reason to increase your budget.
Track your progression
As your level changes, check for monthly insurance, then VIP 3 rewards such as a dedicated host, loyalty bonus and delivered gifts.
Review withdrawal details at VIP 5
Priority withdrawals become available at VIP 5, while the standard minimum, weekly limit, processing details and possible fee still matter.
Support is available in English. Live chat operates 24/7 for authorised, logged-in users, and email support is also available. Inclave login is supported, which can make returning to your account more straightforward.
Set your limit before chasing a tier
Moving through loyalty levels should never be the reason to gamble beyond your means. The minimum age to register and play is 18, and real-money gambling carries financial risk.
FAQ
Loyalty Program questions
When does the Heaps Of Wins Casino Loyalty Program begin?
It is automatically unlocked when you make your first deposit. Your starting level is Depositor.
How many loyalty levels are there?
There are six levels: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5.
What rewards are available at Depositor level?
Depositor includes an appreciation chip, daily free spins, up to 30% weekly insurance, a birthday bonus and comp points redemption.
When does monthly insurance become available?
Up to 30% monthly insurance begins at VIP 1 and remains part of the benefits available at higher levels.
What is added at VIP 3?
VIP 3 adds dedicated VIP host or support, a loyalty bonus, and gift items with delivery.
Which loyalty level includes priority withdrawals?
Priority withdrawals are available at VIP 5, the highest listed loyalty level.
Can Australian players use the loyalty programme on mobile?
Yes. Heaps Of Wins Casino is accessible through a mobile browser, with games, bonuses and banking features available on mobile.
How can I contact support about a loyalty reward?
Logged-in users can use 24/7 live chat, and email support is also available. Support is provided in English.